At Helmets Store, we understand that timely delivery is crucial for our customers. Whether you’re gearing up for a weekend ride or preparing for a long-distance journey, we ensure that your orders are processed and delivered with the utmost care and efficiency.
Order Processing
Once you place an order with us, our team works diligently to process it within 1-2 business days. This quick turnaround ensures that your gear is on its way to you as soon as possible.
Shipping Options
We offer two main shipping options to cater to your needs:
- Standard Shipping: This option uses either DHL or FedEx, with a delivery time of 10-15 business days after dispatch. The shipping fee for this service is £12.95.
- Free Shipping: For orders over £50, we offer free shipping via EMS. This service typically takes 15-25 business days after dispatch.
Global Reach
We are proud to serve customers worldwide, with the exception of certain remote areas in Asia. Our global shipping network ensures that no matter where you are, you can access our premium motorcycle gear.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your shipment and estimate its arrival time.
Returns Policy
We stand by the quality of our products. If for any reason you are not satisfied with your purchase, you can return it within 15 days of receiving your order. Please ensure that the items are in their original condition and packaging.
Customer Support
Our dedicated customer service team is always here to assist you with any questions or concerns regarding your delivery. You can reach us at [email protected].
Thank you for choosing Helmets Store. We are committed to providing you with the best shopping experience and ensuring that your gear arrives safely and on time. Ride safe, ride smart, and enjoy the journey!